Refer Yourself

To self-refer yourself to the service please click HERE.

Venue locations

We offer our therapy treatments at our centres throughout the city - including north, central and south Liverpool - and at selected GP surgeries and community locations.

Opening times

Our offices are open Monday to Fridays, 8am to 6pm.

We offer our therapy treatments at various times from Monday to Friday, including evening appointments.

Resolving issues and making complaints

We always try to provide the best possible care. However, we know we don’t always get it right. If you have concerns or an issue that you would like to be resolved please phone us at Talk Liverpool in the first instance and ask to speak to a manager. You can also use our Patient Advice and Liaison Service (PALS) by emailing PALS@merseycare.nhs.uk or visiting http://www.merseycare.nhs.uk/contact-us/patient-advice-and-liaison-service/ for more information.

If you remain dissatisfied, you can contact Complaints either via email on complaints@merseycare.nhs.uk, or in writing to Complaints Department, Mersey Care NHS Foundation Trust, V7 Building, Kings Business Park, Prescot, L34 1PJ. Alternatively, you can visit http://www.merseycare.nhs.uk/contact-us/complaints/ for more information.

Contacts and addresses

  •   South office
  •   0151 228 2300 (Mon to Fri 8am – 6pm)
  •   talkliverpool@merseycare.nhs.uk
  •  

    St Andrew’s Business Centre

    91 St Mary’s Road

    Garston

    Liverpool

    L19 2NL