In need of urgent help?

Are you having suicidal thoughts? 

Accessing urgent help

There is an urgent 24/7 mental health access line available  to reduce the need to attend Accident and Emergency departments or calling 111. This can be accessed directly by existing service users and the general public, including those struggling to keep themselves safe, by calling 0151 296 7200 or the freephone number 0800 145 6570

Are you concerned about someone else?

If you are concerned that someone else is very distressed and might be suicidal, please ask them to contact their GP and ask for an emergency appointment. If their GP is closed, ask them to consider calling 0151 296 7200 or the freephone number 0800 145 6570 if they need urgent help with their mental health. They can also call 111 if they’re not sure which NHS service they need.

You may also choose to contact the Police on 999.

Are you concerned that someone is at risk of hurting someone else?

If you are concerned that someone is at risk of hurting someone else, please ask them to contact their GP and ask for an emergency appointment. If their GP is closed, ask them to consider calling 0151 296 7200 or the freephone number 0800 145 6570 if they urgently need help or advice with their mental health. They can also call 111 if they’re not sure which NHS service they need.

You may also choose to contact the Police on 999 if there is immediate danger. 

Is your life or someone else's life in immediate danger?

CALL 999

Do you need to talk to someone in confidence?

If you need to talk to someone in confidence, the Samaritans are available 24 hours a day, 7 days a week on:
Tel: 116 123
E-mail: jo@samaritans.org
Web: www.samaritans.org

Liverpool Light

Please note some services may be closed or have amended ways of access during the current pandemic. Please check before attending.

The Liverpool Light service is a preventative out-of-hours mental health crisis service, open from 6pm – 1am, 7 days a week and based in the city centre at 181-185 London Road. It has been set up to provide a safe place for people who are experiencing or at risk of a mental health crisis.

This space offers a safe and secure environment for individuals to de-escalate, recuperate and begin their recovery. They provide a specialised referral service outside of GP and day service hours and offer an alternative to the A&E department at the nearby Royal Liverpool University Hospital. The Light will provide a warm and supportive environment run by trained mental health support staff, intervention will be provided on an individual basis. Hot drinks and snacks will also be available free of charge.

Web: https://liverpool-light.org.uk/

Self-Help

We've got a range of FREE self-help support guides you can access HERE.